Work Ora Africa – Privacy Policy
Effective Date: November 2025
Welcome to Workora Africa (“Workora,” “we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data in compliance with the Data Protection Act, 2012 (Act 843) of Ghana and other applicable African data privacy standards.
This Privacy Policy explains how we collect, use, share, and protect your information when you access or use www.workora.africa or any of our services.
By using the Platform, you consent to this Policy.
1. Scope
This Policy applies to all users of Workora Africa including:
-
Job seekers
-
Employers and recruiters
-
Training institutions and partners
-
Visitors browsing our website or mobile app
It covers information collected through the website, mobile applications, emails, SMS, WhatsApp communication, and third-party integrations.
2. Information We Collect
We collect information that helps us deliver our services effectively and safely:
A. Personal Data
When you register or interact with our platform, we may collect:
-
Your full name, email, and phone number
-
Profile details, CVs, and job preferences
-
Employer or company registration details (for verification)
B. Technical and Usage Data
Automatically collected when you browse the site:
-
IP address, browser type, and device identifiers
-
Geographic location (if permitted)
-
Pages visited and duration of activity (for analytics)
C. Payment-Related Data
Workora does not collect, store, or process payment card information.
When you make a payment for premium services:
-
You are redirected to our trusted, PCI-DSS-compliant payment partners (such as Paystack, Stripe, Flutterwave, or Mobile Money operators).
-
All sensitive financial information (card numbers, PINs, etc.) are handled directly by these providers through encrypted, secure connections.
-
Workora only receives payment confirmation details such as transaction status, reference number, and amount — never your card or account data.
3. How We Use Your Information
We use your information to:
-
Provide and improve job matching services
-
Enable employers to view candidate profiles
-
Communicate with you about applications, listings, or support issues
-
Customize your experience and recommend relevant opportunities
-
Ensure account security and prevent fraudulent activity
-
Fulfill legal obligations and platform analytics
4. Legal Basis for Processing
Under the Ghana Data Protection Act (Act 843), we rely on:
-
Consent: When you voluntarily provide information or accept cookies.
-
Contractual necessity: When processing data to deliver job-related services.
-
Legal obligation: To comply with applicable Ghanaian or international laws.
-
Legitimate interest: To protect users, improve services, and maintain platform integrity.
5. Data Sharing and Disclosure
We share information only when necessary:
-
With verified employers when you apply for a job.
-
With service providers supporting hosting, analytics, communications, or payments.
-
With authorities when required by law or court order.
-
With partners (e.g., training or verification services) — only with your consent.
Workora does not sell or rent user data to any third party.
6. Cross-Border Data Transfers
Your data may be stored on cloud servers located in or outside Ghana.
We ensure all transfers meet the Data Protection Act (Act 843) and African Union Convention on Cyber Security and Data Protection requirements for lawful cross-border handling.
7. Cookies and Tracking
Workora uses cookies to:
-
Remember login sessions and language preferences
-
Analyze site performance and improve features
-
Display personalized job listings or ads
You can accept, reject, or manage cookies anytime via your browser settings.
For more details, see our Cookie Policy.
8. Data Retention
-
User data is retained as long as your account remains active or for up to 5 years after your last login.
-
Employers’ data may be stored for compliance and audit purposes for 7 years.
-
You may request deletion at any time (see Section 10).
9. Data Security
We maintain strong security protocols, including:
-
HTTPS encryption and SSL-secured connections
-
Firewall and anti-malware protection
-
Role-based access control for staff
-
Encrypted backups stored in secure data centers
However, no online platform is entirely risk-free. By using Workora, you acknowledge this inherent limitation.
10. Your Rights
You have the right to:
-
Access your personal data
-
Request correction or update
-
Withdraw consent for specific uses
-
Request deletion (“right to be forgotten”)
-
Object to marketing communication
All requests can be sent to privacy@workora.africa.
We may verify your identity before acting on your request.
11. Children’s Privacy
Workora Africa does not knowingly collect or process data from persons under 18 years old.
If such data is identified, it will be deleted immediately.
12. Third-Party Websites
Our website may contain links to third-party platforms (e.g., training partners, external employers).
Workora is not responsible for their privacy practices.
You are encouraged to review their policies before sharing information.
13. Updates to this Policy
We may revise this Privacy Policy periodically to reflect new laws, practices, or technologies.
Updated versions will be posted on this page with a new effective date.
Major updates will be communicated to registered users by email.
14. Contact Information
Data Protection Officer (DPO)
📧 privacy@workora.africa
🏢 Accra, Ghana
🌍 www.workora.africa